Protection of Personal Information

Zero Connection, Inc. (hereinafter referred to as “we or us”) has established rules for the handling of all personal information of users (hereinafter referred to as “personal information”) in order to provide safe, secure, and reliable services to our users. In order to provide safe, secure, and reliable services to our users, Zero Connection, Inc.

What is personal information?

“Personal information” refers to “personal information” as defined in the Personal Information Protection Law in Japan, and refers to information about living individuals, especially information that can identify specific individuals by name, date of birth, address, telephone number, contact information, nationality, and other descriptions contained in such information.

We will acquire users’ personal information only in an appropriate and fair manner, and only after clearly indicating the purpose of use.

About the personal information we obtain

1. We may ask you for personal information such as your name, nationality, date of birth, gender, address, telephone number, e-mail address, bank account number, and credit card number when you use or register for this service. We may also obtain from our business partners transaction records that include your personal information and information related to payment, such as action histories, made with information providers, usage facilities, advertisers, and advertising distribution partners (hereinafter referred to as “business partners”) with which our services are involved.
2. We may collect information on customers, such as services used, products purchased, history of pages viewed and advertisements, search keywords, date and time of use, method of use, usage environment (including communication status of the relevant terminal in case of use through a mobile terminal and various settings for use), IP address, cookie information, location information, and individual identification information of the terminal. We collect historical information and characteristic information such as IP addresses, cookie information, location information, individual identification information of terminals, and other advertising identifiers when you use our or our business partners’ services or browse their pages.
3. We collect information such as name, nationality, address, e-mail address, SNS account, etc. in connection with the use of points and coupons, campaigns, etc., application, communication, and shipment of products and prizes.

Purpose of Use of Personal Information

The purposes of obtaining and using personal information for this service are as follows

1. To display registration information such as name, address, contact information, payment method, account name, password, etc., services used, products purchased, and payment for those products, in order for customers to view and modify their own registration information and usage status.
2. To use contact information such as name, address, and e-mail address for the purpose of notifying customers, sending products or campaign prizes, providing points, coupons, and other services, and changing various terms and conditions, as necessary.
3. To use information such as name, nationality, date of birth, address, telephone number, bank account number, credit card number, and delivery results of certified mail for the purpose of identification.
4. To send or display advertisements such as direct mail, mail magazines, and event campaigns to customers based on their consent or within the scope and by the means permitted by law.
5. To display, introduce, or advertise the Services or the products or services of our partners or other third parties on our website, applications, or in other advertising media.
6. For the purpose of billing for products, including the name and quantity of products purchased, the type, duration and number of services used, the amount billed, and information related to payment such as name, address, bank account number and credit card number.
7. For research, analysis, and operation of marketing activities by compiling registered information and transaction history as statistical information to the extent that individuals cannot be identified.
8. To display the registered information on the input screen for easy data entry, or to transfer the information to other services (including those provided by our business partners) based on the customer’s instructions.
9. To refuse the use of customers who violate the Terms of Service, such as those who delay payment or cause damage to a third party, or those who attempt to use the service for fraudulent or unjust purposes, by using information to identify individuals, such as usage patterns, names, and addresses.
10. To respond to inquiries from customers, including the content of inquiries and billing information, and to use information necessary to provide services to customers, such as customer service usage status and contact information.
11. Purposes incidental to the above purposes of use

Management of Personal Information

If your personal information changes, or if such information is inaccurate, please update it promptly. In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we take necessary measures such as maintaining a security system, improving our management system, and thoroughly educating our employees, and implement safety measures to strictly manage personal information.

Disclosure of Personal Information

When we receive a request from a customer to disclose his/her personal information, we will promptly disclose the information only to the customer after confirming the identity of the customer. However, we may decide not to disclose all or part of the personal information in any of the following cases, and if we decide not to disclose the personal information, we will notify the customer to that effect without delay.
When there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party.
If there is a risk of causing significant hindrance to the proper conduct of our business.
In the event that the disclosure of personal information violates any other laws or regulations.

Disclosure of Personal Information to Third Parties

We will appropriately manage personal information received from our customers and will not disclose personal information to third parties except in the following cases. However, we will not disclose personal information to third parties except in cases permitted under the Personal Information Protection Law or other laws and regulations.

1. If you have obtained the consent of the person in question
2. When required by law
3. When there is a request from a national agency, a local government, or an individual or entity entrusted by either of them, and the disclosure of the acquired information is required by law.
4. When we disclose information to contractors to whom we outsource services in order to provide you with the services you request.
5. If you violate the Terms and Conditions and it is deemed necessary to protect the rights, interests, or services of us, other customers, or third parties
6. In the event of succession of business due to merger or other reasons
7. When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

Correction, Suspension of Use and Deletion of Personal Information

1. Customers may request that their personal information held by the Service be corrected or deleted in accordance with the procedures specified by the Service, if the information is incorrect. Please notify us from the “Contact Us” page.
2. The contents of the Privacy Policy may be changed without notice to the user.
3. Any changes to the Privacy Policy will be effective from the time they are posted on this website.

Compliance with Laws and Regulations and Changes to Privacy Policy

1. We will comply with laws, regulations, national guidelines, and other norms regarding the handling of personal information.
2. The contents of the Privacy Policy may be changed without notice to the user.
3. Any changes to the Privacy Policy will be effective from the time they are posted on this website.

Use of Cookies

We use cookies to provide better service to our customers. We use cookies together with personal information to the extent necessary to achieve the intended purpose. We also use cookies in access analysis tools and advertising analysis tools provided by third-party companies, but the use of cookies by third-party companies is subject to the privacy policy of the third-party company. Information obtained from access analysis tools, advertising analysis tools, etc. is collected without identifying individuals. Cookies may also be used to deliver advertisements based on your behavioral history.

Disclaimer and precautions

We assume no responsibility for the acquisition of personal information by third parties in the following cases Users are requested to manage their personal data, including information used to verify their identity, strictly by themselves to prevent loss, forgetting, or disclosure to third parties.

1. When a third party obtains personal information outside of this website (including other websites linked to this website)
2. You reveal your personal information to a third party by yourself through the functions of our service or by other means.

Information on minors

If the User is a minor, a person with parental authority or guardian must agree to the terms of this Privacy Policy and Terms of Use, and the User must agree to use the Service in accordance with this Privacy Policy and Terms of Use. In addition, the parent or guardian must be appropriately involved in the use of the Service.

INQUIRY

For inquiries regarding our privacy policy and handling of personal information for this service, please contact us.